Terms of service

1. Who we are

AuditRoger (auditroger.com) is owned and operated by Roger Tech LLC, a Wyoming limited liability company based in Sheridan, Wyoming, USA (“Roger Tech”, “we”, “us”). “You” means the person who signs up and, if you sign up for a business, that business too. If you accept these terms for a business, you confirm you have the authority to do so.

By creating an account, connecting an ad account or paying for a plan, you agree to these terms, our privacy policy and our refund and cancellation policy. If you don’t agree, please don’t use AuditRoger.

2. The service

AuditRoger reads advertising and analytics data and turns it into audits: a score, findings ranked by what they’re worth, and the steps to fix them. Today that covers:

• Google Ads audits, from a Google Ads account you connect.
• GA4 audits, from a Google Analytics 4 property you connect.
• Amazon PPC audits (beta), from a search term report you upload. Beta features may be less complete, may change and may be withdrawn.
• Meta Ads audits: coming soon. They aren’t available yet, and nothing in these terms promises when they will be.
• Client reports: performance reports you can share with your own clients, white-labeled on plans that include it.
• Roger AI: an assistant that answers questions about your audits, on plans that include it.
• Monitoring: a daily check of the connected ad accounts you choose to monitor, with email alerts when a metric changes sharply from the week before, on plans that include it.

What each plan includes is listed on the pricing page.

Audits are information, not guarantees. They’re based on the data the ad platforms give us, for the period you choose, and on checks and AI analysis that can be wrong or out of date. We don’t promise any result, such as lower costs, more conversions or a higher return on ad spend. You decide what to change in your accounts, and you’re responsible for those changes.

AuditRoger never edits your campaigns. It reads your accounts. It doesn’t create, change, pause or delete campaigns, ads, keywords, budgets or bids. Any change is one you make yourself, in the ad platform.

3. Accounts and eligibility

• AuditRoger is a business tool. You must be at least 18 years old to use it.
• Give us accurate details and keep your email address up to date: it’s how we contact you about billing, security and changes to these terms.
• Keep your sign-in secure. You’re responsible for activity under your account. If you think someone else has access, tell us straight away at hello@auditroger.com.
• We may refuse or close accounts created to get around plan limits, such as several free accounts for the same business.

4. Connecting ad platforms

When you connect an account, you sign in with the platform and grant AuditRoger access on that platform’s own consent screen. We use that access only to read the data your audits, reports, alerts and Roger AI need.

• Google Ads asks for Google’s Ads permission (adwords). Google doesn’t offer a read-only version, so its consent screen says an app with it could manage your campaigns. AuditRoger only reads.
• Google Analytics asks for read-only access (analytics.readonly).
• Amazon: the Amazon PPC audit works from a report you upload. Meta: when Meta Ads audits open, the connection asks for ads_read, to read your ad accounts and their results, and business_management, to see which business each ad account belongs to. Meta’s business permission can also be used to manage a business; AuditRoger only reads with it, and doesn’t ask for Meta’s ad management permission. The full list of permissions is in our privacy policy.

By connecting an account or uploading a report, you confirm that you own the account or have the owner’s permission to give AuditRoger access to its data, including for any client account. If that permission ends, disconnect the account.

Your use of Google, Meta and Amazon is governed by their own terms and policies, and you must follow them. AuditRoger isn’t affiliated with or endorsed by Google, Meta or Amazon. They can change, limit or withdraw their APIs at any time; if they do, parts of AuditRoger may stop working, and we aren’t responsible for that.

You can end our access at any time by disconnecting the account in Settings → Integrations, or from the platform’s own settings. Our data deletion page shows how.

5. Plans, billing and credits

Prices. Plans, what they include and their prices are on the pricing page. Prices are in US dollars and don’t include any taxes that apply. Payments are processed by Stripe; we never see or store your full card details.

Free. The Free plan includes one scored audit for the life of your account, with a rule-based summary and no AI analysis. AI analysis, more audits and the other features need a paid plan. The Amazon PPC audit of an uploaded report is available on every account and uses no credits.

Monthly plans (Starter, Agency and Scale) are subscriptions. You’re charged when you subscribe, and the plan renews automatically every month until you cancel. You authorize us, through Stripe, to charge your payment method at each renewal.

Cancelling. You can cancel at any time from Billing & credits in your account: choose Manage billing to open Stripe’s customer portal. Cancelling stops the next renewal: your plan keeps working until the end of the paid period, then your account moves to the Free plan. We don’t give partial refunds for unused time, except as our refund policy says.

Changing plans. You can have one plan at a time. To move between monthly plans, use Manage billing under Billing & credits, which opens Stripe’s customer portal. An upgrade applies straight away, and Stripe charges the difference for the rest of the billing period (proration). A downgrade applies at the end of the current billing period. Moving to a plan that includes less can remove what only the higher plan gives, such as team seats, API access or white-label branding, from the day it applies.

Failed payments. If a renewal can’t be charged, we email you and your plan keeps working while Stripe retries the payment. If it still can’t be collected after the retries, the subscription ends and your account returns to Free.

Single Account is a one-time payment, not a subscription. It covers one ad account for 30 days from purchase and doesn’t renew. After 30 days your account returns to Free unless you buy again or subscribe.

Credits. A credit is one fresh audit: a new pull of your data from the ad platform plus its analysis. A credit is used only when an audit completes, so an audit that fails doesn’t cost one. Opening, filtering and exporting an audit you’ve already run, and asking Roger AI about it, never use credits.

• Monthly plans include a number of credits each calendar month, shared across every account on the plan. They reset on the 1st of each month (UTC), and unused credits don’t carry over.
• Single Account credits can be used during its 30 days and end with it.
• Monitoring runs a fresh audit of each account you monitor on the 1st of every month, and that audit uses a credit like any other.
• Credit packs are extra credits bought on top of a plan. They don’t expire, and they’re used only once your plan’s own credits have run out. Using them needs an active paid plan: if your plan ends, they stay on your account for when you’re back on one.

Price changes. We may change our prices. A new price applies to a subscription only from a renewal after we’ve told you by email, so you can cancel first. It never changes what you’ve already paid for.

6. Refunds

Our refund and cancellation policy sets out when you can have your money back. In short: the first payment on a monthly plan within 7 days if you’ve used no more than one fresh audit; a renewal within 48 hours if you haven’t used a fresh audit since it; a Single Account purchase within 7 days if you haven’t run a fresh audit, or if an audit fails and we can’t fix it; and an unused credit pack within 7 days. When a subscription payment is refunded in full and the subscription is cancelled, or set to cancel, its access ends immediately. A refund on its own doesn’t cancel a subscription.

7. Acceptable use

You agree not to:

• connect accounts, or upload reports, that you don’t have permission to use;
• use AuditRoger to break the law or any ad platform’s terms or policies;
• try to access accounts, data or systems that aren’t yours, or probe or test our security without our written permission;
• copy, resell or rebuild AuditRoger or its reports as a competing service, or reverse engineer it except where the law allows;
• get around plan limits, credit counts or access controls, including by sharing logins;
• overload the service, or send automated traffic to it other than through features we provide for that;
• upload anything malicious, or content you have no right to share;
• use Roger AI to produce unlawful, misleading or harmful material.

We may suspend access while we look into a suspected breach of these rules.

8. AI-generated output

Parts of AuditRoger, including the written analysis in audits and Roger AI’s answers, are generated by AI models from Anthropic (Claude). AI output can be incomplete, out of date or wrong, even when it sounds confident. Treat it as a starting point: check it against your account before acting on it. It isn’t legal, financial, tax or other professional advice. Scores, wasted-spend figures and projected gains are estimates.

What audit data is sent to Anthropic, and what isn’t, is described in our privacy policy.

9. Your data and our intellectual property

Your data stays yours. You own the data from your ad and analytics accounts, the reports you upload and the information you enter into AuditRoger (“your data”). You allow Roger Tech to host, copy, process and display your data only as needed to provide AuditRoger to you: to build your audits, reports, alerts and Roger AI’s answers, to keep the service secure and to fix problems. We don’t sell your data or use it to train AI models.

Your reports. You may use, download and share the audits and client reports you generate, including with your own clients.

Our service stays ours. AuditRoger’s software, design, checks, scoring methods, templates and brand belong to Roger Tech or its licensors. We give you a limited, non-exclusive, non-transferable right to use AuditRoger while your account is in good standing. Don’t use the AuditRoger name or logo without our permission, other than to refer to the service accurately.

Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

10. Confidentiality and privacy

We treat the data from your connected accounts as confidential. We don’t show one customer’s data to another, and we share it only with the service providers that help us run AuditRoger, or where the law requires.

Our privacy policy explains what we collect, why, and which providers process it. Our data deletion page explains how to remove our access and have your data deleted.

11. Availability and changes to the service

We work to keep AuditRoger running and accurate, but we don’t promise it will always be available, uninterrupted or free of errors. It may be down for maintenance, and it depends on services we don’t control, including Google, Meta, Amazon, Anthropic, Stripe and our hosting providers.

We may add, change or remove features, checks and platforms. If we remove something central to a paid plan you’re on, we’ll tell you, and you can cancel.

12. Disclaimers

Except as these terms expressly say, AuditRoger is provided “as is” and “as available”. To the fullest extent the law allows, Roger Tech disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don’t warrant that audits will find every issue, that every finding is correct, or that acting on them will improve your results.

13. Limitation of liability

To the fullest extent the law allows:

• Roger Tech isn’t liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, ad spend, data or goodwill, arising from or related to AuditRoger or these terms, even if we were told they were possible.
• Roger Tech’s total liability for all claims arising from or related to AuditRoger or these terms is limited to the fees you paid us for AuditRoger in the 12 months before the event that gave rise to the claim.

These limits apply whatever the legal basis of the claim, whether contract, tort (including negligence) or anything else. Where the law doesn’t allow a limit, it applies as far as the law allows.

14. Indemnity

You will defend and indemnify Roger Tech and its members, employees and contractors against third-party claims, and the losses and costs (including reasonable legal fees) that come from them, arising from: your data; accounts you connected without permission; your breach of these terms or of an ad platform’s terms; or changes you made to ad accounts. We’ll tell you promptly about any such claim, and you won’t settle it in a way that admits fault on our behalf without our consent.

15. Termination

By you. You can stop using AuditRoger at any time. Cancel any subscription in Billing & credits first (deleting your account or your data doesn’t cancel it), then disconnect your accounts in Settings → Integrations, and if you want your data deleted, follow our data deletion page.

By us. We may suspend or close your account if you seriously or repeatedly break these terms, don’t pay, put other customers, the ad platforms or us at risk, or if the law requires it. Where it’s reasonable, we’ll tell you first and give you a chance to put things right. If we close your account for any other reason, we’ll refund the unused part of any period you’ve paid for.

Afterwards. When your account closes, your access ends. Sections that by their nature should continue (fees owed, your data and our intellectual property, disclaimers, limitation of liability, indemnity and governing law) continue to apply.

16. Governing law and disputes

These terms, and any dispute arising from or related to them or AuditRoger, are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Wyoming have exclusive jurisdiction, and you and Roger Tech both agree to jurisdiction and venue in those courts. Before starting a claim, please email hello@auditroger.com so we can try to resolve it first.

17. Changes to these terms

We may update these terms as AuditRoger changes or the law requires. We’ll change the “Last updated” date above, and for material changes we’ll tell you by email or in the app before they take effect. If you keep using AuditRoger after a change takes effect, the updated terms apply. If you don’t agree with them, cancel and stop using the service.

18. General

These terms, with our privacy policy and refund policy, are the whole agreement between you and Roger Tech about AuditRoger. If any part can’t be enforced, the rest still applies. Not enforcing a term straight away isn’t a waiver of it. You can’t transfer these terms without our consent; we may transfer them as part of a sale or reorganization of our business. Neither of us is liable for delays caused by events beyond reasonable control.

19. Contact

Roger Tech LLC, 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801.
Phone: +1 (307) 445-3601
Questions about these terms, support, billing and privacy: hello@auditroger.com
Everything else is on our contact page.