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Account and connections · 2 min read

When a connection expires

Why a Google connection stops working (and a Meta one, once Meta Ads opens), what your Dashboard shows when it expires, and how to reconnect in Settings.

A connection stops working when Google or Meta withdraws its access token. That happens if someone removes AuditRoger's access, or when the platform expires the token itself.

What you'll see

  • The account shows Expired · Reconnect on your Dashboard.
  • New audits for that account won't start until it's reconnected, so you don't get a report built on no data.
  • Reports you've already run stay available.

Reconnect

Open Settings → Integrations and connect Google or Facebook again with the same account. The warning clears as soon as a working token arrives.